CUSTOMER SUCCESS |

Copywriter |

Content Marketer |

Good life hunter |

Currently

Customer Education and Marketing at Helpdocs

As the driving force of the Customer Education team, I help users get the best from HelpDocs using live video sessions, group workshops, and pre-recorded courses. I also maintain the company blog with weekly editorial with personal stories touching on remote working and support.

what I do

Customer Success

With 5+ years in client and customer-facing roles, I'm an empathetic consultant, and a confident and refined storyteller and presenter with a versatile voice.

Content and Marketing

A highly experienced creator across live and pre-recorded video, digital assets, and written content. I've worked strategically with clients to find find the most effective path to success with their content and marketing.

Visual Design

A keen and adaptable visual designer across a range of styles, I've designed everything from social media and branding assets through to full online experiences.

Helpdocs live sessions 🎥
up next 🗓
replays 📼
⛺️Good Life Hunter 🔥
people i've worked with 👨🏻‍💻
Client love 🥰
Since meeting with Matt back in 2012 I have personally recommended him to many business associates for his freelance services.[…] I would recommend Matt to any company/business in need of a digital genius with a creative and results driven mentality.